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Reserve transportation for your wedding party online in less than 60 seconds. CharterUP offers private shuttles for groups of any size, whether you're looking for a motor coach to transport your guests from hotel to wedding venue or a luxury party bus for your wedding party.
When you request a quote through the CharterUP marketplace, you can compare live rates and ratings from multiple transportation vendors in your area. With 1,300+ 5-star reviews, CharterUP allows you to book with confidence so you can focus on what truly matters on your special day.
david.szymkowski
May 4, 2023 at 6:27 pmWe booked 2 minibusses through CharterUp as a shuttle service for our wedding in early April 2023. We explained to them that smaller busses were required due to a tight turn in our road, and they agreed to send 2 small busses. This was clearly specified in the contract. They did not survey the route or apparently even look at a map in advance. On the day, they sent a huge touring coach plus another large bus, and neither one was able to reach our home. The drivers just gave up and dropped guests in the middle of the street! They spoke no English so we couldn’t even talk to them about solutions.
We needed to transport over 170 people to and from our wedding and CharterUp did not deliver even a single person. On our wedding day, they did not make any attempt to make it right, by sending smaller busses or arranging other transportation. And now they refuse to refund our money even though they did not provide the contracted service.
CharterUp ruined our wedding day, with scores of our guests, many elderly, having to walk up a steep hill or take countless rideshares. And now ChartUp refuses to give us a full refund, let alone compensate us for the rideshares and the great inconvenience and stress imposed on our guests.
Do not use CharterUp under any circumstances!